It's about people, it's about nature, it's about beauty, it's about time!

Returns & Refunds

Ekoko is not satisfied when you are not satisfied. So if that happens then we will take care of it. We promise:

  • we accept ‘just because’ as your reason
  • you have 5 days after receipt to think about it
  • a refund if you do not want another product
  • an exchange for the product you like better

Of course we do have a few rules:

  • the product can not be used and need to be in the original un-opened packaging
  • if the product is damaged we can not accept a return
  • if the package is damaged at arrival you should make a note at the delivery service or refuse it.
  • sale off items can not be returned

That’s all, in case you want to return something then please contact our customer service by email or call our hotline 09 62 339527

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